Always on, always ready - 24/7 available - 180+ languages
Hi, I'm STALI
Your intelligent virtual assistant for council services — fast, natural, and available whenever you need help.
180+ languages
Ask questions in whichever language you're most comfortable using. STALI understands you.
Advanced AI
Built with state-of-the-art natural language technology for fast, accurate, and helpful
responses.
Natural conversation
Just speak normally — no commands, no jargon. Talk to STALI like you would a real person.
Here to help with council services
I can assist with a wide range of services — and much more beyond this list.
Bulky waste collections
Reporting fly tipping
Missed bin collections
Bin collection days
General service enquiries
MyTelford portal tasks
No app needed
Access STALI directly through your browser — no downloads or complicated setup required.
Speak in your own language
STALI understands over 180 languages and responds naturally in the language you use.
English
French
German
Romanian
Chinese
French
+ 170 more
Safe and secure
Your conversations are handled with care, following council data and privacy guidelines.